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Benefits Of A Handyman

A handyman, also known as a fixer, handyperson or handyworker, is a person skilled at a wide range of repairs, typically around the home. These tasks include trade skills, repair work, maintenance work, are both interior and exterior, and are sometimes described as “side work”, “odd jobs” or “fix-up tasks”.

Along with getting to use your jack-of-all-trades, fix-it passion to help others, you may experience these benefits of starting a handyman business: … It’s an excellent business to start on a part-time basis. You have the potential for high profits. Your overhead expenses are generally low.

We’ve compiled a list of 14 jobs a handyman service can accomplish for you!

Leaking Plumbing. There aren’t many things that are more annoying than leaking plumbing fixtures. …
Light Fixture Installation. …
Drywall Repair. …
Fresh Coat of Paint. …
Exterior Upgrades. …
Deck Repairs. …
HVAC Maintenance. …
Flooring Improvements.

A handyman can spot the things that are likely to get worse if not addressed right away. They also take care of all the necessary maintenance items to prevent them from turning into big costly problems later on. Not only does this save you money in the long term, but it also helps to keep your home updated.

Working as a handyman lets you use your construction-oriented skills to help people improve or repair their homes. You get to work with your hands, meet a variety of customers and work at different locations each day instead of sitting in an office.

Versatility

Equally adept at assembling furniture or giving a room a fresh coat of paint, installing more wall sockets or testing the safety and functionality of appliances, our handymen are all-in-one maintenance men who can tackle pretty much any problem you throw at them. This saves a huge amount of time and effort (not to mention money!) in finding individual contractors to meet the various needs of a busy office.

Efficiency

When you’re at the helm of a successful business, the last thing you want to be worrying about is broken office furniture or faulty overhead lighting. When you delegate these small but important jobs to a single person, you can ensure they’re tackled in a timely manner and performed to an impeccable standard, freeing you and your employees up for more imperative tasks.

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Peeling paint and leaky taps can give visitors to your workplace a bad impression about the kind of ship you’re running. Similarly, a slovenly office appearance can rub off on your workforce, making them subconsciously care less about their job and reducing their productivity levels as a result. When you have a handyman on hand to keep the office looking spick and span, you can avoid such unpleasant outcomes.

Cost-effectiveness

As mentioned above, having a single individual tackle all of the outstanding maintenance jobs at once will save a significant amount of expense compared to hiring individual electricians, plumbers and other contractors. What’s more, by only paying for the services which you actually need, you’ll save a packet compared to bankrolling a permanent member of staff to look after such jobs.

Reliability

All of the handymen employed by Regional Services are fully qualified and extensively experienced, meaning you can rest assured that all tasks performed by them will be executed to the highest of professional standards. No more dealing with cowboy builders or botching your own DIY disasters! The reliable quality of a handyman is one of his key selling points.

Maintenance before repair

If you have someone on hand to keep all of the cogs in your business’ engine greased and in perfect working order, there’s less chance of something malfunctioning or going wrong. Preventing a breakdown through regular maintenance is always preferable to having to fix a problem after the event. What’s more, a qualified handyman can detect any potential issues before they deteriorate and nip them in the bud straight away.

Optimal performance

When every light bulb in the office is shining at its brightest and every computer operating at maximum capacity, your business is streamlined to succeed. Having a handyman available to make sure every element of the company is working at peak performance optimises your business capabilities and makes you more likely to attain your goals.

Customer service

When contracting a faceless company to perform maintenance jobs around the office, there’s the potential for your business to be treated as just another figure in the accounts book. With an individual handyman, you can be guaranteed that you’ll receive fantastic customer service every time and can forge a long-term relationship based on mutual respect, trust and professionalism.

Full coverage

A successful office is a busy one, and professional handymen understand that there’s simply no time for managers or employees to tackle tasks outside of their normal job description, regardless of how small they be. Whether it’s putting up a picture or unblocking a clogged drain, your jack-of-all-trades is on hand to dig you out of a hole, no matter how big or small it might be.

Legal protection

Imagine the scenario: you or one of your employees undertakes a minor repair on an electrical appliance in the workplace. Unfortunately, something has gone amiss with the wiring and a fire ensues, causing significant damage to the building and entailing no end of expense. The legal ramifications of such a situation could be migraine-inducing; with a qualified and certified handyman, you know you’re protected from every eventuality in the eyes of the law.

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The Importance of Training & Development in the Workplace

The Importance of Training & Development in the Workplace

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers find the development opportunities expensive. Employees also miss out on work time while attending training sessions, which may delay the completion of projects. Despite the potential drawbacks, training and development provides both the company as a whole and the individual employees with benefits that make the cost and time a worthwhile investment.

What is employee development?

Employee training and development are terms often used interchangeably, across sectors, and encompass various employee learning practices. More specifically, employee training involves programs that enable employees to learn precise skills or gain knowledge to improve job performance. Employee development is a process whereby the manager and employee work together to create a development plan. This plan identifies areas to develop or enhance, and ascertains what actions or activities need to be taken to acquire and embed that learning. This development plan is aligned with the organization’s goals and ultimately serves as a template showing skills that the employee requires and how they can go about acquiring them. Now, more than ever, owing to the impact of the 4th Industrial Revolution and the COVID-19 pandemic, learning and development (L&D) in business is taking top priority in the workplace.

One of the biggest challenges faced by business leaders driving the adoption of disruptive technology, is insufficient internal skills when combining technology with technical proficiency. As industries innovate so new technologies emerge, which has a profound impact on education and development. The ability to merge new technology with creative learning methods will ensure that teams learn new skills or reskill dynamically, through a future-oriented approach.

Importance of Training

Training is crucial for organizational development and success. It is fruitful to both employers and employees of an organization. An employee will become more efficient and productive if he is trained well.

Training is given on four basic grounds:

New candidates who join an organization are given training. This training familiarize them with the organizational mission, vision, rules and regulations and the working conditions.
The existing employees are trained to refresh and enhance their knowledge.
If any updations and amendments take place in technology, training is given to cope up with those changes. For instance, purchasing a new equipment, changes in technique of production, computer implantment. The employees are trained about use of new equipments and work methods.
When promotion and career growth becomes important. Training is given so that employees are prepared to share the responsibilities of the higher level job.

The benefits of training can be summed up as:

Improves morale of employees- Training helps the employee to get job security and job satisfaction. The more satisfied the employee is and the greater is his morale, the more he will contribute to organizational success and the lesser will be employee absenteeism and turnover.
Less supervision- A well trained employee will be well acquainted with the job and will need less of supervision. Thus, there will be less wastage of time and efforts.
Fewer accidents- Errors are likely to occur if the employees lack knowledge and skills required for doing a particular job. The more trained an employee is, the less are the chances of committing accidents in job and the more proficient the employee becomes.
Chances of promotion- Employees acquire skills and efficiency during training. They become more eligible for promotion. They become an asset for the organization.
Increased productivity- Training improves efficiency and productivity of employees. Well trained employees show both quantity and quality performance. There is less wastage of time, money and resources if employees are properly trained.

1. Improves employee performance

The prime motivator for employee training is to improve productivity and performance. And when executed well, it does just that. It provides your employees with the expertise they need to fulfil their role and make a positive impact on your business. The skills they learn empower them to deliver a better quality of work with a fast turnaround rate.

It also gives your hires a clear understanding of their roles and responsibilities within your organization. They know their targets and they’re equipped with the tools to effectively meet them.

2. Increases engagement

Engaged employees have an increased level of productivity – it’s as simple as that! Through training, you’re continuously engaging your employees and enabling them to engage back. There is two-way communication, opinions and internal workings are shared, meaning your employees are always up to date with what’s going on. This makes them more emotionally invested. They care about their role and are more willing to commit their time and energy to the company.

3. Improves employee retention and growth

It’s common knowledge that the hiring and onboarding process can be a costly and time-consuming task. And a powerful by-product of increased performance and engagement through training is improved employee retention.

Training boosts a feeling of value in employees. It shows that you’re committed to providing them with the resources needed to ensure they’re doing a good job. In turn, they’re more likely to enjoy their work and remain in your organization for longer. It also nurtures them further in their career within your organization. One of the biggest benefits is that you’ll have more opportunities to hire from within, reducing recruiting and onboarding costs for your business.

4. Consistency in training

Creating consistency within an organization is difficult. But training helps reduce a disparity between your teams. Each employee has a baseline knowledge of their individual and their team’s goals, putting everyone on the same page. Additionally, employees all receiving the same training means they share responsibility and are aware of their role on the team.

5. Tracks employee skills

With eLearning, particularly with a learning management system (LMS), you can track the training your employees have taken. This has two big advantages.

Through insightful reports, you know if your employees are up to date with their training. Reports are a powerful tool if you’re delivering onboarding training or have to prove training has taken place, as is usually the case for compliance training. Tracking your training also helps you to provide better training for your employees. It enables you to identify what they are and aren’t engaging with. So, you can improve your course content based on these insights, ensuring that your employees get better training overall.

6. Address internal weaknesses

A lack of awareness of internal weakness is a hazardous thing within an organization. Training overcomes this as you can educate your employees on important subjects that help overcome and avoid any issues. Additionally, it creates a knowledge-sharing environment – your employees learn from managements’ and each others’ past mistakes and wins. This ensures that recurring mistakes are reduced and your employees know the strategies for success.

7. Happier customers

Perhaps the most impactful aspect of employee training is its beneficial effect on your business’s growth. Simply put, better-trained employees make more productive team members, that serve your customers better. The result of this is that your customer retention increases – happier customers stick around for longer and buy more. This can powerfully fuel your business’s growth.

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EMPLOYMENT EQUITY TRAINING COURSE

EMPLOYMENT EQUITY TRAINING COURSE

The Employment Equity Act requires that designated employers design and implement an Employment Equity plan in order to drive “reasonable progress” around employment equity. These plans should also assist in eliminating unfair discrimination in the workplace, and to achieve equitable representation of employees from designated groups by means of affirmative action measures. ​ ​

Employment Equity Committee Training is essential if you want to avoid your company being fined up to 10% of your annual turnover for not complying with the Employment Equity Act. This training programme enables managers and consultation forums to work together effectively to ensure a constructive business transformation process.

This course is for all persons, both individuals and employees who need to know what employment equity is. After completion of the course participants will understand the history of learning in South Africa, they will be able to describe transformation legislation and will understand the rights and responsibilities of employers and employees.

COURSE CONTENT:
1.ABOUT EMPLOYMENT EQUITY.

ABOUT EMPLOYMENT EQUITY.
PURPOSE OF THE EMPLOYMENT EQUITY.
PURPOSE OF THE EMPLOYMENT EQUITY LEGISLATION.
EMPLOYEES REPORING
WHAT HAPPENS IF I DON’T REPORT TO THE DEPARTMENT OF LABOUR?

2. EMPLOYMENT EQUITY STRATEGY.

EMPLOYMENT EQUITY STRATEGY.
EMPLOYMENT EQUITY PLANNING.
DEVELOPING AN EMPLOYMENT EQUITY STRATEGY.
INFORMATION INCLUDED IN AN EMPLOYMENT EQUITY STRATEGY.

3. CODES OF GOOD PRACTICE.

INTRODUCTION.
PURPOSE OF THE CODES OF GOOD PRACTICE.

4. AFFIRMATIVE ACTION.

AFFIRMATIVE ACTION.
AIM OF AFFIRMATIVE ACTION.
WHAT DOES AN EMPLOYER NEED TO DO IN ORDER TO COMPLY?
WHAT ELSE IS EXPECTED FROM AN EMPLOYER?

5. BLACK ECONOMIC EMPOWERMENT.

BLACK ECONOMIC EMPOWERMENT.
B-BEE OBJECTIVES.
B-BEE CODES AND SCORECARDS.

6. DISCRIMINATION.

UNFAIR DISCRIMINATION.
STEPS TO TAKE WHEN UNFAIR DISCRIMINATION TAKES PLACE.

7. RECRUITMENT AND SELECTION PROCESS.

RECRUITMENT AND SELECTION PROCESS.
DISCRIMINATION AND THE RIGHT TO PRIVACY.
DIRECT AND INDIRECT DISCRIMINATION.
DIFFERENCE BETWEEN FAIR AND UNFAIR DISCRIMINATION.
AFFIRMATIVE ACTION MEASURES.
INHERENT REQUIREMENTS OF THE JOB.
MEDICAL TESTING.
PSYCHOMETRIC TESTING.
PRIVACY DURING AN INTERVIEW.
AFFIRMATIVE ACTION CAN AFFECT SKILLS SHORTAGE?
SUITABLY QUALIFIED CANDIDATES.

8. EMPLOYMENT EQUITY COMMITTEE / FORUM.

EMPLOYMENT EQUITY COMMITEE/FORUM
EMPLOYMENT EQUITY MANAGERS.
CRITICAL INTERVENTIONS NEEDED FOR THE EE COMMITTEE.
SELECTION AND APPOINTMENT OF EMPLOYMENT EQUITY COMMITEE/FORUM.
OBJECTIVES FOR THE COMMITEE/FORUM.

9. EMPLOYMENT EQUITY PLAN.

GENERAL EQUITY PLAN QUESTIONS AND ANSWERS.
DEFINITIONS.
HOW IS AN EMPLOYMENT EQUITY PLAN DRAWN UP?

10. EMPLOYMENT EQUITY REPORT.

EMPLOYMENT EQUITY REPORT.
FORM EEA 2 Employment Equity Report
FORM EEA 4 Income Differential Statement
OTHER EMPLOYMENT EQUITY FORMS.

11. COMMUNICATION DURING MEETINGS.

COMMUNICATION DURING MEETINGS.
THE MEETINGS OBJECTIVE.
USE TIME WISELY.
SATISFYING PARTICIPANTSTHAT A SENSIBLE PROCESS HAS BEEN FOLLOWED.

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Health and Safety Training Courses

Health and Safety Training Courses

Safety Representatives, Employees identified to become nominated Safety Representatives, General Staff who want to gain general knowledge of their company’s Occupational Health and Safety Management System pertaining to SHE Representatives

This course ensures efficiency and understanding of duties and obligations for this position. Attendees will have a greater understanding of SHE requirements and responsibilities according to the OHS Act. Implementing and monitoring various legislative procedures that promote and manage SHE related incidents, is also taught. Attendees will learn skills to identify health and safety issues, to consult with authorities on the matter and to further effectively resolve these issues.

Upon completion of the course, the learner will have a better understanding of the functions and responsibility of an HSE Representative. The learner will be able to carry out basic inspections and participate in HSE committee procedures.

The Functions of the Workplace Health and Safety Representative (SHE Rep) course is focussed on providing delegates with knowledge and skills to fulfil their SHE Rep functions within their company. Delegates will be able to comprehend the vital part Safety Representatives play within the Occupational Health and Safety Management System of their company. Knowledge of: duties, responsibilities and rights of Safety Representatives, employees and employers in terms of Occupational Health and Safety -is covered during this course. Delegates are empowered to play a vital role in ensuring a safer working environment within their respective companies.

Two main aims of the Health & Safety Representatives training course:

To provide appointed Health & Safety Representatives with an overview of the O.H.S Act. This includes knowing what the act says about the duties and responsibilities of employers and their employees and what it requires of them.
To provide Health & Safety Representatives with an understanding of their role as such. This includes knowing what their duties and responsibilities are and how you should carry them out.

The Health and Safety Representative Course is the ideal way to ensure that your occupation health representative fully understand their objectives and statutory requirements. Every representative in this field has rights, powers, functions and duties that must be understood and implemented.

This course ensures efficiency and understanding of duties and obligations for this position. Attendees will have a greater understanding of SHE requirements and responsibilities according to the OHS Act. Implementing and monitoring various legislative procedures that promote and manage SHE related incidents, is also taught. Attendees will learn skills to identify.

COURSE CONTENT:

1. LEGISLATION AND REGULATIONS

INDUCTION – LEGISLATION AND REGULATIONS
GENERAL DUTIES OF THE WORKER
PURPOSE AND SELECTION OF THE OHS COMMITTEE
IMPLEMENTATION OF SAFETY PROCEDURES IN THE WORKPLACE
VARIOUS ACTS – FOR BACKGROUND ONLY

2. IDENTIFY HAZARDS

IDENTIFY HAZARDS
CONDUCT WORKPLACE INSPECTIONS
IDENTIFY RISK PROFILES
COLOR CODING AND DEMARCATION

3. EVALUATE AND REPORT HAZARDS

ACCIDENT INVESTIGATIONS IN THE WORKPLACE
THE IMMEDIATE SUPERVISOR ROLE
WHAT SHOULD BE LOOKED AT AS THE CAUSE OF AN ACCIDENT?
HOW ARE THE FACTS COLLECTED?
MAKING THE ANALYSIS AND CONCLUSIONS

4. APPLY PREVENTATIVE MEASURES

HAZARD CONTROL PROGRAM
WAYS TO CONTROL A HAZARD
ADMINISTRATIVE CONTROLS
PERSONAL PROTECTIVE EQUIPMENT (PPE) AS A HAZARD CONTROL METHODS
HOW DO YOU DESIGN A TRAINING PROGRAM?
WHAT SHOULD YOU REPORT AND INVESTIGATE IN CASE AN ACCIDENT OCCURS?
HOW DO YOU PROMOTE EMPLOYEE INVOLVEMENT IN HEALTH AND SAFETY PROGRAMS?
EVACUATIONS PROCEDURES 4.8 EVACUATIONS PROCEDURES

5. GENERAL MANAGEMENT FUNCTION

GENERAL MANAGEMENT FUNCTION
HOW YOUR H&S COMMITTEE WILL WORK
RESOURCES FOR REPRESENTATIVES AND COMMITTEES
PROCEDURE TO FOLLOW IN AN INCIDENT

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Evaluate staff training results

Evaluate staff training results

1. Satisfaction and participant reaction

The most basic evaluation of training measures satisfaction. Usually, the trainer will hand out a survey at the end of the course to see how the participants reacted to the

. We send out an electronic survey to measure satisfaction rates with our training courses. What specific levels of satisfaction and reaction to the training are you looking for? It could be:

Did your staff enjoy the training?
Did they like the trainer?
Would they want him or her back?
Do they think they felt it was an appropriate use of their time?
Do they think the material was relevant to their work?
How likely would they be to recommend the course to colleagues?

In most cases, training evaluation begins and ends here. However, there are 4 other important ways to evaluate any training program.

2. Knowledge acquisition

The second level of evaluation is knowledge acquisition. In our experience, many work-related training courses do not have an examination attached. A valid and reliable examination following training can help determine if the content was learned or not. It can flag participants that did not acquire the learning and further support those who did (potentially making them mentors). Also, it can flag trends of areas that may require further training or additional coaching. What specific knowledge and skill(s) do you want the participants to develop? As an example, our Increase telephone conversion rates course examination, also completed by participants online, asks questions like:

What is the goal of the first phone call?
What specific pieces of information do you need from the caller, before you qualify them?
What do you do if someone asks you how much it costs at the start of the call?
What are some examples of a dominant buying motive for your product or service?
Provide a good example of a bridging statement when moving from Opening to Closing the call?
If you cannot book the appointment on the first call, what is the first option you will provide callers with?

We find that participants take training more seriously when they know they will be requested to demonstrate what they learned after the training. So, we send participants the exam within a week of training, grade their responses, and share these with their line managers. This can help ensure that any gaps in knowledge can be quickly sown up so that participants don’t pick up new, poor habits.

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Why evaluate training?

Why evaluate training providers?

There are many reasons for evaluating training, including:

Training Providers:

quality-check training development and delivery
identify the most effective training strategies
find out how learning is being applied/transferred
demonstrate the value of training to customers.

Businesses:

identify high/low-performing courses
track development of staff knowledge and skills
check impact on job and business performance
justify/expand training budgets
inform future training investment decisions.

Why evaluate training providers?

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Assessors online course

Assessors online course

PURPOSE OF THE ASSESSORS ONLINE COURSE
This generic assessor unit standard is for those who assess people for their achievement of learning outcomes in terms of specified criteria using pre-designed assessment instruments. The outcomes and criteria may be defined in a range of documents including but not limited to unit standards, exit level outcomes, assessment standards, curriculum statements and qualifications.

Those who achieve this unit standard will be able to conduct assessments within their fields of expertise. This unit standard will contribute towards the achievement of a variety of qualifications, particularly within the fields of Education Training and Development Practices and Human Resource Development.

People credited with this unit standard are able to carry out assessments in a fair, valid, reliable and practicable manner that is free of all bias and discrimination, paying particular attention to the three groups targeted for redress: race, gender and disability.

In particular, people credited with this unit standard will be able to:
Demonstrate understanding of outcomes-based assessment;
Prepare for assessments;
Conduct assessments;
Provide feedback on assessments; and
Review assessments.

ONLINE COURSES

Online courses are typically a mix of video recordings or live lectures supplemented with readings and assessments that students can complete on their own time.

Online study – The method of study typically associated with online courses and programmes relies on a higher level of interaction than distance study, with a teaching style which is a bit similar to a traditional classroom setting – but without the actual classroom! Online study is facilitated by offering the student a range of resources that serve to assist them throughout their learning journey.

According to the dictionary, a course is a series of lectures or lessons about a particular subject, leading to an examination or qualification. The term became popular in the 1800s and comes originally from the Latin word cursus, which contains the idea of something that runs, or flows. Which is very related to how a course works: there’s a curriculum, or study plan you must follow in order to complete the training.

Online courses are revolutionizing formal education, and have opened a new genre of outreach on cultural and scientific topics. These courses deliver a series of lessons to a web browser or mobile device, to be conveniently accessed anytime, anyplace.

An “online course is designed as a built environment for learning. It’s constructed as an experience that can be followed sequentially or can be accessed throughout the designated time period,”

What is an online course?

An online course is a way to learn a new skill or gain some new knowledge from the comfort of your own home. They can either be paid or offered for free. Some are offered by educational institutions, while others are produced by experts in their field. The most important thing for an online course is for it to be engaging and to deliver a clear outcome.

In this article, I’ll explain exactly what an online course is. As well as what makes a great online course, and some examples of different online courses.

 

 

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Z7 Online Shop South Africa

Z7 Online Shop South Africa

How To Spot a Fake Online Store in 6 Easy Steps

1. Source code

When you go to a website, right click on it and view the source code. Most professional and trustworthy sites are built by webdesigners from scratch, so if you see there a sentence that looks more or less like this “Created with HTML Generator Plus”, it might be a sign that something’s fishy.

2. SSL

If a site asks for sensitive data (credit card details, home address etc.), make sure it’s encrypted with SSL. The easiest way to know if it is is by checking the URL – SSL protected sites start with https://

3. Detailed information

You can be alarmed if you can’t find any information on who the seller is, how to reach them, what kind of services they provide (if they offer tanning beds, angle grinders and fertilizer at the same time, you can expect that something’s off), the shop’s terms of service or privacy policy. It’s the same situation with the offered product/service – the more details and photos, the bigger chance it’s a reliable shop.

4.Safe payments

Look for payment companies logo (e.g. Visa, MasterCard, American Express, Maestro). Shops that process online payments have gone through a scrupulous check up by financial institutions, so if they trust them, co can you!

5. Whois

Whois is a great tool for looking up historical information of any website – IP address, name server, registrar and screenshot history.

6. Alexa

Alexa lets you see a site’s popularity, other sites that link to it, queries that drive traffic to it and details about who visits the site (age, education, gender).

7. Page rank

PageRank is a numeric value that represents how important a page is on the web. When one page links to another page, it is casting a vote for the other page. The more votes that are cast for a page and the higher PR number, the more important the page is.

8. Blacklist

Fraud or spam websites can be blacklisted to warn others of a suspicious sites. If a site shows up once on a blacklist, it might be an error, but if it’s labeled as spam by majority of servers, then you can be pretty sure it is in fact one.

9. Webarchive

A company claims it’s been in the e-business for 10 years? Webarchive lets you check what the site looked like years ago and if the merchant is telling the truth.

10. Internet opinions

Not 100% trustworthy as merchants can write fake reviews, but googling for opinions is always a good idea. Some tools like Web of Trust even rate sites by their trustworthiness, vendor reliability, privacy and child safety. Now that millions of people use Facebook and Twitter, social media platforms are also a great source for others’ opinions. Some shops like to show off their ‘Verified Merchant’ badge given to them by their business partners to ensure the clients that they can be trusted.

If you are suspicious of a site, before finalising your purchase make sure to at least check a few of the steps described above – it might save you time, money and energy. Do you have any other tips? Let us know in the comments!

 

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Accredited Training Provider

What is the purpose of SETA Accreditation?

The purpose of SETA accreditation is to make sure that education and training is of a high standard and quality and that it is relevant to the needs of the industry sector in question. If a training provider has SETA accreditation, it means that the training provider’s courses comply with the NQF standards, and that the courses offered have been evaluated to ensure that they are in line with these standards. SETA accreditation also aims to ensure that there is uniformity of similar courses offered by different training providers. SETA accreditation therefore provides the assurance that a training provider will be capable of providing relevant training and education that is in line with national standards. Another purpose of SETA accreditation is to ensure that the courses being offered by accredited training providers are relevant to industry needs and will equip students with the skills that they will need in the workplace.

Accreditation is granted to a skills development provider following a quality assurance process that demonstrates the quality of training offered by that training provider.

There are a number of reasons for a company or a learner to use an accredited training provider for skills development requirements.

You can be assured that the quality of training you will receive is of high standard and that the training provider is not a fly-by-night institution.
You can be assured the courses offered are SETA approved, meaning the training programmes provided are according to the standards set out in the relevant National Qualifications Framework (NQF) legislation
When completing your BEE scorecard, you can claim points against your training expenditure
It is one of the qualification criteria for SETA grants and SARS tax rebates
Qualifications obtained from an accredited service provider is a recognised qualification

You can search whether a training provider is accredited with the Services SETA. Please note that only training providers accredited to deliver our Services SETA qualifications will be on this database.

What is SETA accreditation?

According to the South African Qualifications Authority (SAQA), accreditation means that a person, a body or an institution has been certified as “having the capacity to fulfill a particular function in the quality assurance system set up by the South African Qualifications Authority.”

SETA accreditation can only be attained by a training provider if it successfully completes the stringent application process prescribed by a relevant SETA. SETA accreditation is therefore the result of a process whereby a SETA determines whether a training provider has the necessary capacity and ability to provide quality training in line with National Qualifications Framework (NQF) standards.

How does SETA accreditation benefit students?

If a student completes a SETA accredited course through a training provider that has SETA accreditation, the student can earn the appropriate NQF credits. NQF credits can count towards full qualifications that are recognized throughout South Africa.  In other words, SETA accreditation means that a course or qualification can be formally recognized. This is of benefit to the student, as employers in certain sectors often require their employees to have formal qualifications. Formal recognition is also beneficial to students who wish to change from one course to another without having to repeat subjects or courses that they may already have completed.

SETA accreditation is also an indication to students that a training provider is reputable, and not a fly-by-night institution. Another benefit of SETA accreditation is that it assures students that they will be receiving training that they will be able to apply in the workplace and that they will be equipped with skills that are sought after by employers within the particular industry sector.

What does it mean to be a SETA accredited training provider?

A Services SETA accredited training provider is a training provider that offers courses and/or qualifications within the services industry and that are in line with the relevant standards of the National Qualifications Framework (NQF). This means that the provider has successfully gone through the stringent accreditation process set out by the Services SETA. Due to the SETA “stamp of approval”, Services SETA accredited providers are relied on to provide high quality, industry-relevant training and education within the services sector. Training received through a Services SETA accredited provider is also formally recognized throughout South Africa.

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lay counselling course

Short Course in The Introduction Of HIV For Supporters, Lay Counsellors And Care Givers

Who Should Enrol

All supporters, caregivers and lay-counsellors who need to prepare themselves for the challenges of providing support and counselling to people affected by HIV.

1. THIS WILL ENABLE YOU TO?

This is a generic skills programme for learners in a variety of counselling contexts where clients are enabled to go through the process of finding solutions to their concerns or difficulties. It is intended for learners who counsel people in a variety of situations, but who are not registered professionals such as qualified psychologist and social workers. It will be useful for counsellors in a variety of counselling contexts including, but not limited to, schools, Non-Governmental Organisations, Faith Based Organisations, the South African Police Service, Counselling Call Centres, Hospitals, Clinics and Support Agencies, Sports Centres, Education and Training facilities, Government and Health and Social Services facilities. It should develop learners who know their scope of practice, behave ethically in a counselling context, conform to minimum standards and know when to refer a client.

The qualifying learner is capable of:

Explaining the functions and scope of practice of a counsellor.
Setting up an enabling counselling environment.
Explaining the principles and processes of counselling.
Explaining the role of values in human behaviour and counselling.
Applying a counselling process in a specific context.
Reflecting on the counselling process.

This is a generic skills programme for learners in a variety of counselling contexts where clients are enabled to go through the process of finding solutions to their concerns or difficulties. It is intended for learners who counsel people in a variety of situations, but who are not registered professionals such as qualified psychologist and social workers. It will be useful for counsellors in a variety of counselling contexts including, but not limited to, schools, Non-Governmental Organisations, Faith Based Organisations, the South African Police Service, Counselling Call Centres, Hospitals, Clinics and Support Agencies, Sports Centres, Education and Training facilities, Government and Health and Social Services facilities. It should develop learners who know their scope of practice, behave ethically in a counselling context, conform to minimum standards and know when to refer a client.

COURSE CONTENT:

1. FUNCTIONS AND LIMITS OF THE COUNSELLOR.

CONCEPTS OF COUNSELLING
QUALITIES AND SKILLS OF A COUNSELLOR
AIMS AND ELEMENTS OF A COUNSELLOR
MODULES OF COUNSELLING
LEGAL AND ETHICAL REQUIREMENTS OF A COUNSELLER

2. COUNSELLING ENVIRONMENT

STRUCTURED ENVIRONMENT
THE ENVIRONMENT

3. PRINCIPALS AND PROCESSES

ACCEPTED PRINCIPALS AND ATTITUDE
PREPARE FOR COUNSELLING
CONDUCT THE COUNSELLING SESSION

4. ATTITUDES AND BEHAVIOUR.

INTERACTION SKILLS

5. APPLY COUNSELLING

IDENTIFY THE NEED FOR COUNSELLING
REFERRALS
DEALING WITH OWN FEELINGS
CONFIDENTIALITY AND STORING RECORDS
ETHICAL CODE OF CONDUCT
DIVERSITY

6. REFLECTION ON COUNSELLING.

IDENTIFY STRENGTHS AND WEAKNESSES AND SELF REFLECTION
DEBRIEFING SESSION
SUPERVISION OF THE COUNSELLOR